Automate Google Review Requests. Build Trust Through Genuine Customer Feedback.
Automatically send review requests after completed jobs — collect genuine reviews and manage every customer reply in one place.EKKO Review Flow automatically sends review requests after completed jobs, helping businesses collect authentic customer reviews, strengthen their online reputation and manage customer communication from one simple platform.
Completed job → automated review request
Everything you need. Nothing you don't.
One platform for automated review requests, customer replies and reputation insights.
Automated review requests
Automatically send review requests after completed jobs using email or WhatsApp. Every request is triggered by your chosen workflow, helping businesses collect genuine customer feedback.
Stay connected with customer feedback
Receive customer replies, respond quickly and resolve issues through one central dashboard while building stronger customer relationships.
Performance analytics
Track review requests, customer engagement, response rates and business performance from one dashboard.
How it works
Add the customer
Name, email and the service you completed. Takes 10 seconds.
Send the request
Send an automated review request after a completed job via email or WhatsApp.
Collect the review
Customers can leave a Google review or contact your business directly. All replies and conversations are managed within your EKKO dashboard.
Four easy ways to add customers
Whatever your setup looks like, there's a way that fits. Mix and match — use one, or use them all.
Kiosk mode
Best for salons and shops. Leave a tablet on the counter and let customers tap in their details before they leave.
QR code
Print it on receipts, business cards or a window sticker. Customers scan with their phone and add themselves in seconds.
Spreadsheet upload
Already have a customer list? Drop in an Excel or CSV file and we'll import everyone in one go.
Add manually
Type in a name and email yourself. Perfect for the odd customer or when you're working from a quick note.
Take control of your Google reviews.
Upgrade to Review Flow Pro and manage your Google reviews without leaving EKKO. See new reviews, reply from your dashboard and choose how much help you want from AI.
Manual
You write and post every reply yourself.
AI + Approval
EKKO drafts the response. You approve or edit it before it goes live.
Automatic AI
Let EKKO respond automatically to new Google reviews based on your chosen settings.
You choose which mode is active — and you can change it at any time.
Before upgrading, please check your Google Business Profile is verified and that you're an owner or manager of it — otherwise it can't be connected.
Manage reviews for every client from one dashboard.
Built for SEO, digital marketing, web design agencies and Google Business Profile specialists. Run review campaigns for every client under one login — each business keeps its own branding, with AI-assisted draft responses to Google reviews ready to review, edit and publish.
Includes 20 client businesses. Then just £5/month per extra business — scale as you grow.
Unlimited team seats
Invite agency staff with role-based access to the clients they need.
Per-client branding on email
Each client business has its own logo, colours and Google review link on email requests and its branded feedback page. WhatsApp messages are not branded per client.
AI-assisted Google review responses
Generate AI-assisted draft responses to Google reviews for businesses to review, edit and publish.
Shared WhatsApp sender, isolated data
WhatsApp requests always come from the shared EKKO Review Flow number — the message names the client business, but the sender cannot be branded per client. Every customer, review and ticket still stays scoped to its own business.
Build Trust Through Every Customer Interaction.
Plans from £20/month. No setup fees. Cancel any time.
- Cancel anytime
- Email support